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CONTACT CENTRES & TELEMARKETING COUNCIL BACKGROUND Introduction Business Plan COUNCIL INFORMATION Information/FAQs Case Studies Tele Talk Newsletter Newsletter Archive Return to the Welcome Call Find a DM Supplier Research CONTACT DETAILS For enquiries please contact Robert Dirskovski 020 7291 3308 robert@dma.org.uk		Return to the Welcome Call This is the story of telemarketing. Some are now talking of its demise. The DMA has other ideas. Here you can see some of the major influencers talk about their vision. You can use this resource to influence your company and help sustain our medium.   Quicktime WMV Overview – sets the scene - (5:37 mins) John Price, Price Direct & Chairman DMA Telemarketing. Hi-Res Lo-Res Hi-Res Lo-Res The view from Westminster - (6:00 mins) Kevin Brennan, Labour MP Charles Hendry, Conservative MP John Hemming, Liberal Democrats MP Hi-Res Lo-Res Hi-Res Lo-Res The Regulator & Network Operator - (5:15 mins) David Stewart, Ofcom Mike Jenkyns, BT & DMA Governance Committee Hi-Res Lo-Res Hi-Res Lo-Res Telephone Preference Service - (5:01 mins) Colin Lloyd, Chairman TPS Tessa Kelly, TPS Board Mike Jenkyns, BT & DMA Governance Committee Hi-Res Lo-Res Hi-Res Lo-Res Industry takes a lead - (9:26 mins) Charles Ping, Guardian Newspapers & Chairman DMA Robert Dirskovski, DMA, Head of Interactive Media James Kelly, DMA, Managing Director Hi-Res Lo-Res Hi-Res Lo-Res The Consumer’s Voice - (4:27 mins) Steve Smith, Brookmead Consulting Hi-Res Lo-Res Hi-Res Lo-Res Presentation - (9:09 mins) A summary of the silent calls issue Hi-Res Lo-Res Hi-Res Lo-Res Related Documents DMA Direct Marketing Code of Practice - Telemarketing Section Ofcom statement of policy on the persistent misuse of an electronic communications network or service DMA Silent Calls Research 2005

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